Help Section

Freya Communications Privacy Policy

Because we want to demonstrate our commitment to our user's privacy, we disclose the following information.

1. What personally identifiable information Freya Communications collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How Freya Communications uses the information.
5. With whom Freya Communications may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under Freya Communications control.
8. How users can correct any inaccuracies in the information.

Information Collection and Use

Freya Communications is the sole owner of the information collected on our website. Freya Communications collects information at several different points on our website.

Purchase Transaction

We request information from the user on our order form. A user must provide the user's name, login information, identity certificate, home contact information, financial information (financial account status and activity), purchase information (purchase payment Zmethod and other purchase information), state management mechanisms (data allowing a user to be tracked consistently) and unique identifiers (login ID or other ID). The reason we use this information is to complete the current transaction. We retain this information for an indeterminate period of time.

Membership/Registration

In order to use this Web site, a user must first complete the registration form. A user must provide the user's name, login information, home contact information, interactive data (account activity and searches performed), navigation and click-stream data (passive activity such as pages visited), online contact information (email address), physical contact information (physical address and phone number), purchase information (purchase payment Zmethod and other purchase information), state management mechanisms (data allowing a user to be tracked consistently) and unique identifiers (login ID or other ID). The reason we use this information is to complete the current transaction and maintain and secure our site. We retain this information as stated by our business practices.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. You can set your browser to notify you to either accept or deny the cookie according to the following information. in IE6, see Microsoft's Internet Explorer Web Privacy page. We use cookies to customize our site to enhance the customer's experience. Our web site generates an identifier used as a state management mechanisms (data allowing a user to be tracked consistently), unique identifiers (login id or other id), clickstream information (Internet protocol address, Internet service provider, platform type, date/time stamp and operating system). The reason we use this information is to complete the current transaction. We retain this information as stated by our business practices.

Profiles

Freya Communications does not create a user profile.

Communications from the Site

Customer Service

If there is a problem with a user's purchase transaction or membership/registration, we contact them to resolve the problem.

Sharing Information

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law Wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served our Web site.

Personally Identifiable Information

Personally identifiable information is not shared with any third parties.

Aggregate Information (non-personally identifiable)

Aggregate information is not shared with any third parties.

Data Security

Freya Communications has physical security in place at our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology (secure socket connection) for all sensitive financial or health data transmitted on our site.

Visitors Under 18 Years of Age

Freya Communications does not knowingly collect personally identifiable information online from a child under 18 since our site is not directed at children.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (ZIP code, phone, email or postal address), they can change online, through contact by phone or email. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us using any of the information in the Contact section of this policy.

Changes to the Privacy Statement

The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on our website notifying visitors of policy changes.

Data Retention Statement

Stated business practices data retention: we keep information about you and your purchases for as long as you remain our customer. If you do not place an order from us for one year, we will remove your information from our databases.

Contact Information

Using the following information, you can contact us if you have questions about our privacy policy.

Resolving Privacy Policy Disputes

If you think we have not followed our privacy policy in some way, it can be resolved in the following manner.

Contact: Freya Communications Customer Service